Client portal

Client account, secure upload, and restoration status in one place

Create your FrameRevive account, submit a family archive restoration brief, upload the original source file, and track the project as our team reviews the footage.

U.S.-based and Miami-operated. International digital-upload projects may be accepted case by case; Community Care Discount is for U.S. customers only.

Client dashboard

Your private restoration workspace

Create an account, open a project, upload the original video file, and follow every review step from source received to final delivery.

Register or sign in

New clients create a private FrameRevive account before uploading family videos. Returning clients sign in to continue an existing review.

No active client session.

Secure login Private S3 upload Email updates

Project brief

Tell us what the video is, what bothers you most, and what you want to preserve. After you create the brief, the upload step opens for that project.

Community Care Discount Family archives should stay within reach.

We set aside 10% off approved restoration quotes for U.S. seniors 65+, veterans, active duty military, first responders, teachers, and public service retirees because many irreplaceable family tapes are held by the people who protected, taught, served, and kept those memories safe. Please do not upload ID documents.

Email Approx. video length Main issue

What do you have now?

Digital uploads are fastest. If you only have physical media, submit the brief first; we will discuss transfer, shipping, or local handoff options before you send anything.

Country ZIP code Community care discount

Community Care Discount is available for U.S. customers only and is capped at $50. Light verification may be requested before final billing.

Preferred target Project notes

Recommended package Restore + Upscale

Estimated starting point $149

Next step Sample review

I own this video or have permission to submit it for restoration.

Upload source video

Choose MP4, MOV, AVI, MXF, M4V, MTS, or ProRes source file

Project activity

This is the customer-facing status log: uploads, sample review, quote approval, restoration, and final files appear here.

Source uploadpending
Technical samplenext
Quote approvallocked
Full restorationlocked
Master deliverylocked

Payment after sample approval

Sample review is free. If you approve the quote, FrameRevive sends a secure Stripe invoice or payment link for the agreed scope. Full restoration starts after payment or deposit is confirmed.