Send the best source you have
The best file for restoration is usually the least-compressed version available. If you have an original camera file, ProRes export, high-bitrate transfer, or master capture, send that instead of a small web copy. A larger source file can be inconvenient to upload, but it often gives the restoration process more real detail and fewer compression artifacts.
Useful formats
FrameRevive accepts common source formats including MP4, MOV, AVI, MXF, and ProRes files. If you are unsure, upload the file you have and describe where it came from. The backend uses private S3 multipart upload, so large files can go directly from your browser to encrypted storage without passing through a small web server.
Tell us what matters
A restoration brief helps the operator make better decisions. Mention the people or moments that matter most, whether the footage is for family viewing or editing, and whether you prefer a natural look or the cleanest possible version. Also tell us if you know the source format, transfer method, or original tape type.
Rights confirmation
Only upload footage you own or have permission to submit. Restoration work can involve private family material, weddings, memorial videos, and archival footage. The project flow includes a rights confirmation before source upload.